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Error code 12 after update?

Discussion in 'General' started by SabbathTruth, Dec 20, 2016.

  1. SabbathTruth

    SabbathTruth Member

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    Hello all,

    I saw an update this morning on my iPhone, clicked update and now getting error code 12?

    It's been about 6 hours or so with login, Is this just me? I saw other posts from a month ago with other people having the issue and reinstalling didn't help, so I don't want to do that if not needed. I already did a hard reset and nothing :-( others said on previous posts that a server overload would cause the error, which is what I'm hoping for.... any info would help thx!
     
  2. Satoro

    Satoro New Member

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    I have the same error, could play yesterday or even this morning but all I get is error code 12 for about 5h now, I even tried installing on another device and connecting using data transfer not wifi.

    # edit
    Just sow in chat it may be bans, no idea for what and is it true but a lot of people are mad about this on fb too aperently
     
    Last edited: Dec 20, 2016
  3. ChrisCru

    ChrisCru New Member

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    Same thing is happening to me. I hope it's sorted soon.
     
  4. SabbathTruth

    SabbathTruth Member

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    Ok, thx for replies!

    Major bummer since magicite should be maxed out already and going off to never never land :-(
     
  5. Zetta

    Zetta New Member

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    i too have problems with that :( yesterday was fine
     
  6. Ashe

    Ashe The Last Hunter

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    So it's not just me after all. What is going on?
     
  7. garyk19

    garyk19 Member

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    The "ban" is just people talking. I doubt this many people got caught cheating. I did a fight at 6:50 when I was getting ready for work this morning. At 7 when I was warming my car up the server was down.
     
  8. Satoro

    Satoro New Member

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    Good to hear its not a glitch in the system banning people left and right.
     
  9. garyk19

    garyk19 Member

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    Well, nothing says its not that. But between here and the facebook page it seems wide spread not random. I mean I've been on the game for about 2 days. I doubt I even unintentionally cheated yet.
     
  10. Vathone

    Vathone New Member

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    I read a Reddit post of someone back in Oct. having error 12 and someone tried to impersonate an SE employee and say the person was banned... There is no way in heck that they would tell you it's a connection error if you really got banned.

    PS. I'm having the problem too.
     
  11. Djbaldhead

    Djbaldhead New Member

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    It's not bans. All of my groups cannot connect either.
     
  12. ChrisCru

    ChrisCru New Member

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    This is what I got as a response from SE.

    Thank you for contacting SQUARE ENIX support,

    We apologize for the delay in our response. If you received an "error_code:12" message when you attempt to login to MOBIUS FINAL FANTASY, this would indicate that the account has violated terms of the User Agreement. This decision comes after our team has carefully investigated relevant evidence regarding the abnormal gameplay on the account. Due to this, the account action has been confirmed as proper and correct and the team will not overturn these restrictions at this time. If you wish to review the User Agreement for this and many of our titles, you can do so from the link below:

    http://na.square-enix.com/us/documents/tnc

    The team would like to kindly bring your attention to Section 2-D, which describes the situation you seem to be encountering.

    We apologize for the inconvenience. Unfortunately, we are unable to communicate further regarding the reason for this restriction and we will be closing the ticket at this time.

    However, after seeing so many people affected by this, I'm hopeful that it's just a system error.
     
  13. garyk19

    garyk19 Member

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    Actually from back in my FFXI days, when people were banned there for what ever reason it was just an error code they were given when they logged in. No giant BANNED banner.
     
  14. Vathone

    Vathone New Member

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    I hope your wrong about that Gary. None of us have done anything wrong. Has anyone tried to contact SE or hear about the replying on this?
     
  15. garyk19

    garyk19 Member

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    Actually you overlooked where I said at first that this is nothing but server stuff on their end. So you should hope I am correct.. not wrong. If I am wrong then we are all banned.
     
  16. Coty

    Coty Member

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  17. Coty

    Coty Member

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    Saying we violated terms or w.e I'm not sure what's going on cause I've beer cheated and people are making new accounts and still having a login problem so it's probley something else
     
  18. FartingJoy

    FartingJoy January VIP 2017

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  19. L33T

    L33T New Member

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    Maybe tomorrow the servers go online again
     
  20. Josh Riel

    Josh Riel Member

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    I'm just getting a "cannot connect" been doing it for a while.
    It's saying my connection is unstable... although it's the same one I've been using for months.

    Oh well.

    As an aside, if I'm cheating I wonder why I've been buying magicite?
    You'd think I'd be a better cheater.

    But I'm sure they'll get it going again; give everyone a free Phoenix Down.
     

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